Catering Department

The catering department is responsible for delivering nutritious meals to patients and a quality retail service to staff and visitors across Solihull, Heartlands and Good Hope Hospitals, please see below further information and links:-


Restaurants and Coffee Hubs

The Trust operates restaurants and coffee hubs across all 3 sites. The Coffee Hubs offer a large selection of grab and go items and quality barista coffee. The restaurants offer high quality cooked breakfast, and lunches which are produced by the in house chefs and central production unit.

Seasons Restaurant (Solihull)

Orchard Restaurant (Good Hope)

Refectory Restaurant (Heartlands)

Coffee Hub Solihull

Coffee Hub Richard Salt (Good Hope)

Coffee Hub A&E (Good Hope)

Coffee Hub Fothergill (Good Hope)

For individual opening times please click on the catering services link:

Catering Information

CPU Central Production Unit

The CPU is based at Solihull hospital and specialised in the production of Cook-Chill and Cook –Freeze meals. The unit produces approximately 45,000 meals per week, which are distributed to each site daily. The CPU focuses on delivering high quality, nutritionally balanced meals to patients and retail areas. The CPU management work closely with other clinical groups in order to provide specialist meals to aid patient recovery.


Patient Food

All patients are offered a wide variety of meals to suit their medical and cultural needs. In addition to the patient 2 week menu, the catering service offer a variety of specialist menus. All of the patient menus can be found on the catering intranet.

The catering depart continuously strive to offer the best possible service at all times. To give your feedback please click on the link.


Patient feedback form

Catering Contact Details




The Trust offer a large range of delicious hot and cold food and beverages to suit every application, whether it be drinks for short meetings to full conference packages.


Hospitality Request




The exiting new hospitality menu and booking form which was launched on the 1st of April 2019 can be accessed via Hospitality

Hospitality orders for Heartlands can be sent by email to

Hospitality orders for Solihull can be sent by email to

Hospitality orders for Good Hope can be sent by email to

Heartlands – End Unit
Useful Numbers/contacts:

Catering Manager:
Charlotte Brookes

Email: Charlotte Brookes
T: 43567

Call backs: 40104
Ext: 43567
M: 07773193528
Supervisor: 42567

Heartlands Hospital Restaurants
The Refectory
Breakfast: Mon – Fri 8.00am – 11.30am
Lunch: Mon – Fri 12.00pm – 5.00pm

Tel: 0121 424 2114

Starbucks Opening Times
Mon – Fri 7.00am – 7.30pm

Sat & Sun 09.00am – 15.00pm

Cafe One Hot Food
Breakfast: Mon – Fri 8.00am – 11.00am
Lunch: 12.00pm – 3.00pm

Cafe One Weekend Opening Times
Starbucks: 9.00am – 3.00pm
Breakfast: 9.00am – 11.00am
Lunch: 12.00pm – 2.00pm
(Credit Cards Accepted)

Marks and Spencer – Heartlands Main Entrance

Sandwiches, ready meals, soft drinks, snacks, meal deals

Mon – Friday 7.00 – 21.00

Sat & Sun 08.00 – 20.00

Good Hope – End Unit
Useful Numbers/contacts:

Catering Manager: Charlotte Brooks
T: 49576
Email Charlotte Brooks

Good Hope Restaurant Contacts:

Orchard Restaurant: 47766
Coffee Hub RSU: 49676
Coffee Hub A&E: 47825

Picking & Packing: 49549
Supervisor: 47548
Office: 47752

Coffee Hub RSU

Mon – Fri 8.00am – 18.45pm

Sat & Sun 9.30am – 16.30pm

Orchard Restaurant Good Hope

Mon – Fri 8.00am – 15.00pm                                                                                      Sat 8.00am – 12.00pm                                                                                              Sun 8.00am – 14.00pm

RVS Fothergill Good Hope Coffee Shop

Mon – Thurs 9.00am – 19.00pm

Friday 9.00am – 16.30pm

Sat 10.30am – 20.00pm

Sunday 13.00pm – 18.00pm

WH Smith Coffee Shop Good Hope Treatment Centre

Mon – Fri 08.30am – 17.30 pm

Solihull – End Unit
Useful Numbers/contacts:

Call backs: 45451
T: 45441
M: 07890528836
Supervisor: 44316

Solihull Restaurant Contacts:

Seasons Restaurant: 44428
Coffee Hub: 45337

Seasons Restaurant

Mon – Fri 08.00am – 14.30pm

Sat & Sun Closed

Coffee Hub Main Entrance

Mon – Fri 08.30am – 19.15pm

Sat 08.30am – 18.15pm

Sun 09.30am – 18.15pm

Solihull – Central Production Unit
Useful Numbers/contacts

Central Production Unit Manager:
Craig Holland
T: 45433
Email Craig Holland

CPU Office General enquiries: 45433
Quality Management Systems: 45430
T: 44431
M: 07972619967