We offer a comprehensive range of service planning support including:
- Strategic healthcare service planning
- Development of Service Options Appraisal
- Development of new ways of working and Operational Policies/Standard Operating Procedures
- Development of benefits criteria, qualitative and quantative
- Implementation and management of a change management framework to deliver service change
- Full post project evaluation
Options Development –
- Understanding best practice
- Analysis of current clinical and service models
- Establishing clear objectives around efficiency, quality, capacity of service delivery
- Establishing the level of details to gauge and evidence assumptions accordingly
- Efficient delivery of project documentation to agreed deadlines
- Patient pathway mapping, measuring and analysis
- Data analysis
- Modelling future service configuration – Physical requirements for refurbishment/new build
Business Case Development –
We have extensive experience in all stages of the business case development process in both leading and facilitating case development:
- Conceptualising and developing a full range of service change objectives
- Experience of Acute and secondary care business cases
- Clinical and operational departmentmental and service modelling
- Service trend analysis
- Estate, facilities and relocation logistics management
- Developing options appraisals
- Document drafting; proof reading and support through approvals process
- Project co-ordination providing focus and drive
- Provide a project governance structure linked to Trust governance framework
Transition and implementation –
We offer a range of services to help teams transition during a project from conception, through to the new operating model being established:
- Service modelling and development plans
- Demand, Load, Capacity and Activity mapping, measuring and modelling
- Creating new ways of working, operational processes and improved patient pathways
- Support in operationalising new ways of working, and new physical layouts
- Support in relocation and provision of services
- An overarching understanding of whole hospital systems including facilities, IT, data performance, clinical and operational processes
- Developing cross department and diagnostic work streams
- Ensuring local and Trust wide communication plans are in place and delivered
Benefits Realisation and Project Analysis –
We offer support in evaluation projects including:
- Development and review of Benefits Realisation Plans – Support in helping teams develop on-going monitoring and maintenance of new processes and ways of working
- Leading post project evaluations including lessons learnt
