The Trust’s Security Services are provided by an external contractor, G4S Secure Solutions.  There are officers deployed at each site providing a 24/7 service.

The security team are the face of the Trust, greeting and directing visitors, responding to incidents, escorting patients/visitors, issuing keys, responding to alarm activations, monitoring CCTV systems and ensuring our hospital sites are a safe place by protecting our staff, patients and visitors, and property.

The Security teams can be contacted via the following:

Heartlands Hospital x42999 – located in the Porters Lodge next to the Visitors car park entrance

Good Hope Hospital x47999 – located in the Porters Lodge

Solihull Hospital x45999 – Located at the main reception desk at the Main entrance to the hospital

Trust Car Park Manager

Karen Eden

Email Car Parking

Tel:  40678

Mob: 07792 587 764


The G4S Security Management team consists of:
Nirmal Mahabir on Ext 40679
Email Nirmal Mahabir
M: 07841 967308

Gilbert Allen on Ext 47877
Email Gilbert Allen
M: 07712 074468

Trust Security Manager

The Trust Security Manager can be contacted via Switchboard on  0121 424 2000